Terms of service
Last updated: [January 20, 2026]
Welcome to NOVAPRIME. This website is operated by NOVAPRIME. Throughout the site, the terms “we”, “us”, and “our” refer to NOVAPRIME. NOVAPRIME offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site.
If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
1. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province, state, or territory of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction (including but not limited to copyright laws).
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by NOVAPRIME.
3. Accuracy, Completeness & Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
We reserve the right to modify the contents of this site at any time.
4. Products & Services
All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.
We have made every effort to display product images and descriptions as accurately as possible. We cannot guarantee that your device’s display of any color will be accurate.
5. Pricing & Payments
Prices for our products are subject to change without notice. All prices are listed in USD or CAD, depending on your location, and applicable taxes will be calculated at checkout in accordance with Canadian and U.S. tax laws.
We reserve the right to cancel any order due to pricing errors, suspected fraud, or unauthorized transactions.
6. Orders, Billing & Account Information
We reserve the right to refuse or cancel any order you place with us. Restrictions may include orders placed under the same customer account, credit card, billing address, or shipping address.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
7. Shipping & Delivery
Shipping times are estimates only and are not guaranteed. Delays may occur due to carrier issues, customs processing, weather conditions, or other factors beyond our control.
NOVAPRIME is not responsible for delays caused by incorrect shipping information provided by the customer.
8. Returns & Refunds
Our Returns & Refund Policy forms part of these Terms of Service. Please review that policy for detailed information on eligibility, timelines, and conditions.
Refunds, if approved, will be processed to the original method of payment in accordance with Shopify and payment processor guidelines.
9. Intellectual Property
All content on this site, including but not limited to text, graphics, logos, images, and designs, is the property of NOVAPRIME and is protected by Canadian, United States, and international copyright and trademark laws.
Unauthorized use of our intellectual property is strictly prohibited.
10. Third-Party Tools & Links
We may provide access to third-party tools or links over which we have no control. We are not responsible for any harm or damages related to the use of third-party websites or services.
11. Limitation of Liability
To the maximum extent permitted by applicable law, NOVAPRIME shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Service or products.
In jurisdictions that do not allow the exclusion or limitation of liability, our liability shall be limited to the maximum extent permitted by law.
12. Indemnification
You agree to indemnify, defend, and hold harmless NOVAPRIME and its affiliates, officers, directors, employees, and service providers from any claim or demand arising from your breach of these Terms or violation of any law.
13. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Canada and the applicable laws of the Province in which NOVAPRIME operates, and, where applicable, the laws of the United States, without regard to conflict of law principles.
14. Changes to Terms of Service
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.
15. Contact Information
Questions about the Terms of Service should be sent to us at:
📧 info@novaprime.co