Privacy policy
Last updated: [January 20, 2026]
NOVAPRIME (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
When you visit our store, we may collect the following information:
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Personal information (name, email, shipping & billing address, phone number)
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Payment information (processed securely via third-party providers)
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Device information (IP address, browser type, cookies)
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Order history and customer support communications
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate with you regarding purchases or inquiries
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Improve our website, products, and customer experience
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Prevent fraud and unauthorized transactions
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Comply with legal obligations
3. Sharing Your Information
We share your information only with trusted third parties necessary to operate our store, including:
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Shopify (our e-commerce platform)
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Payment processors
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Shipping and fulfillment partners
Your information is never sold.
4. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience, analyze site traffic, and improve functionality. You may disable cookies through your browser settings.
5. Data Protection & Security
We implement industry-standard security measures to protect your personal information. Payment data is encrypted and processed securely by Shopify and its payment partners.
6. Your Rights (Canada & US)
Depending on your location, you may have the right to:
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Access your personal data
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Request correction or deletion
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Opt out of marketing communications
To exercise your rights, contact us at info@novaprime.co
7. Changes to This Policy
We may update this Privacy Policy periodically. Changes take effect immediately upon posting.